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Privacy Policy

Last Updated: April 29, 2026

1. Introduction

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website or engage our roofing consulting services. We are committed to protecting your privacy and complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Ontario provincial laws.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, and physical address.

  • Property Details: Information regarding your roof, building type, and specific consulting needs.

  • Communication Data: Records of any correspondence you have with us via contact forms or email.

  • Usage Data: IP addresses, browser types, and pages visited (collected via cookies) to improve website functionality.

3. How We Use Your Information

Your information is used strictly for professional purposes, including:

  • Providing roofing assessments and consulting reports.

  • Responding to inquiries and providing quotes.

  • Managing our business relationship with you.

  • Complying with legal and insurance obligations.

4. Consent

By using this website or submitting your details, you consent to the collection and use of your information as outlined here. You may withdraw your consent at any time by contacting us, though this may limit our ability to provide certain services.

5. Disclosure of Information

We do not sell or rent your personal information. We may share your data with third parties only in the following circumstances:

  • Service Providers: Subcontractors or technical partners who assist in our operations (e.g., drone operators or engineers), provided they adhere to strict confidentiality.

  • Legal Requirements: If required by Canadian law or to protect our legal rights.

6. Data Security and Retention

We implement industry-standard security measures to protect your data from unauthorized access or theft. We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you.

  • Request the correction of inaccurate or incomplete data.

  • File a complaint regarding our privacy practices.

8. Contact Us

For questions regarding this policy or to access your personal data, please contact us at:

info@rfmigroup.ca

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